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About this property

Comfortable Accommodations: Hotel del Capitán de Puebla in Puebla offers family rooms with private bathrooms, balconies, and garden views. Each room includes a work desk, TV, and free WiFi. Dining Experience: The family-friendly restaurant serves American cuisine for lunch and dinner. Guests can relax on the sun terrace or outdoor seating area. Convenient Location: Located 14 mi from Hermanos Serdán International Airport, the hotel is near attractions such as Puebla Convention Center (7-minute walk) and Biblioteca Palafoxiana (0.7 mi). Free on-site parking is available. Guest Services: The hotel provides private check-in and check-out, a 24-hour front desk, housekeeping, and full-day security. Additional amenities include bicycle parking, tour desk, and luggage storage.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Puebla, this hotel has an excellent location score of 9.1

  • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
Bedroom
1 queen bed
Living room
1 sofa bed
1 full bed
2 queen beds
2 full beds
1 full bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Amirt
    United States United States
    The rooftop terrace was great. The staff was friendly. And I loved the car. :)
  • Manisha
    United States United States
    Comfortable room, friendly and welcoming staff. We had a nice two-night stay!
  • Julieta
    United States United States
    It was private, near the Zocalo. I liked that guests were given a key to the main door and that there was staff available 24 hrs. Very friendly and courteous staff. Very helpful and knowledgeable. I liked the private parking inside the property. ...
  • Sermeno
    United States United States
    Very well kept facility and attentive staff. I was happy with the value for what I paid. The morning coffee was good. I could do with a larger shower area and sometimes neighborhood noise may be annoying. All in all it was as a good choice to...
  • Debbie
    United States United States
    Beautiful old hotel with great staff and nice room. It’s a few blocks further from the zocalo than I would have liked. But for the price , it was amazing. The area is very quiet at night, not too many places to eat. In the morning the traffic...
  • Martín
    United Kingdom United Kingdom
    lovely sunset from the roof terrace,fantastic location and wonderful room. big fan of the cat capitán.
  • Paul
    United Kingdom United Kingdom
    The roof terrace was a great place to have your complimentary morning coffee. Amazing views. Very short walk to all the sights, bars and restaurants.
  • Evgeny
    Czech Republic Czech Republic
    We stayed 3 nights and loved everything about the hotel! It's a beautiful colonial house, very conveniently located, the rooms are nice and very clean, the terrace is beautiful and they even offer free tea and coffee. Jonathan and both ladies...
  • Traveler
    Germany Germany
    Beautiful place, very clean and comfortable. Staff was very kind and helpful at all times
  • Piotr
    Poland Poland
    Beautiful, colonial building. Very nice, spacious room with high ceiling. Very helpfull Staff. Convenient parking.

Hotel area info

Restaurants

1 Restaurant On Site
  • La Cinco Rodizio de Pizzas
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly

House rules

Hotel del Capitán de Puebla takes special requests – add in the next step!
Check-in
From 2:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 9:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 1 are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaCash

The fine print

Must-know information for guests at this property

Children under 5 years old or pets of any kind are not accepted.

Check In: ​​13:00 and Check Out: 12:00.

At the moment we do not have parking due to works on public roads, the streets are closed.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel del Capitán de Puebla of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.