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About this property

Let yourself be embraced by the colonial charm and genuine hospitality of El Serafín Hotel Boutique — an angel in the heart of Querétaro. Upon arrival, we welcome you with a complimentary shot of mezcal or tequila, a warm gesture rooted in tradition. Our boutique hotel is adorned with authentic Mexican art and thoughtful details that honor our cultural heritage. Each room features a flat-screen cable TV, providing a tranquil retreat after a day of discovery. Every morning, we invite you to enjoy a complimentary breakfast accompanied by our exclusive Oaxacan coffee blend, freshly brewed to offer a rich and refined start to your day. Our team is available 24/7 to assist you with anything you may need, always with the personalized service that defines us. Just steps away, explore renowned museums, art galleries, historic architecture, and a vibrant city that preserves the soul of Mexico. At El Serafín, each stay is a graceful blend of elegance, tradition, and authenticity.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Located in the best-rated area in Querétaro, this hotel has an excellent location score of 9.7

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental


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Availability

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Room Type
Number of guests
 
1 queen bed
2 queen beds
1 queen bed
1 king bed
2 queen beds
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Joem
    United States United States
    This hotel was perfect. The location was excellent, and inside the hotel I couldn't hear any street noises. The staff, especially my camararista Beti, were very friendly and helpful. My first night, I was in a room with two beds, but they moved me...
  • Guadalupe
    United States United States
    The hotel is quaint and very clean. The rooms are spacious and the beds are comfortable. The lobby is well decorated and the open patio is comfortable for sitting. There are several sitting areas you can enjoy.
  • Claudia
    United States United States
    Very clean Best breakfast!!!!! Good shower Comfy beds Great safety precautions Kind staff
  • Melanie
    United States United States
    The location was amazing. Close to everything. The room was large and comfortable.
  • Samantha
    United States United States
    The staff were wonderful and my room facing the street with a balcony and as huge and gorgeous. Comfy bed, hot shower and the nicest closet and getting ready area. Can’t wait to return. Best location in the city! And it’s designed so beautifully.
  • Naomi
    Mexico Mexico
    The hotel was like a villa with many nooks and crannies. Restful and gorgeous. Breakfast was a treat! Bring your own creamer!
  • Leil
    United States United States
    The Location was wonderful, close to so many plazas and churches to see. This property is so well kept. I felt like being at home and the staff made your stay special.
  • Fumie
    United States United States
    All the staff were welcoming with a smile and I was able to have a very comfortable stay. There was a water problem at the facility, but I was very impressed with how they understood my situation and always tried to help me. The facility is very...
  • Debra
    United States United States
    Breakfast at my door at 7:30 a.m. was delicious and thoughtfully prepared…although I would have loved some cream for my espresso. My room had high ceilings, beautiful and interesting furniture and a sitting room inside as well as several...
  • Caryl
    United States United States
    My room was very comfortable with all the necessary amenities for a short stay. The hotel was perfectly located to wander around the old town and up to the Mirador de Los arcos.

Hotel area info

House rules

El Serafin Hotel Boutique takes special requests – add in the next step!
Check-in
From 3:00 PM to 8:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 14 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Public parking hours: Monday to Saturday from 7:30am to 10:30pm and Sundays from 10:30am to 9:30pm.

Please note the hotel will provide support for parking fees at a nearby parking lot.

Please notice if guest travel with guest it has an extra charge of 450 MXN per night per pet.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Serafin Hotel Boutique of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.