You might be eligible for a Genius discount at Tukan Hotel Playa del Carmen. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Surrounded by tropical flora and fauna, with short walk to the beach The Tukan Hotel Playa del Carmen offers a premium location in the famous 5th Avenue, and features free WiFi throughout all the property; with walking distance to the main shopping malls, restaurants, bars & night clubs you can enjoy the nature and tradition of the destination! The Standard Rooms, Deluxe Rooms, 1 & 2 bedrooms & Honeymoon Suites are located in the central buildings; Family Suites and standards are also located in our 2 additional buildings, surrounded by nature, All rooms and suites offer air conditioning, a ceiling fan and safety box. All are equipped with flat-screen cable TV a private bathroom with shower and a balcony or terrace, 2 pools, 1 Jacuzzi and Gym are part of the general services of Tukan Hotels. La Ceiba Restaurant Buffet and Bar offers breakfast, lunch and dinner buffet style with a variety of beverages and a great terrace. Close distance to the main parks, cenotes and main attractions of the Riviera Maya. ADO International Bus Station is 900 metres from Tukan Hotel Playa del Carmen, while Playa del Carmen Maritime Terminal is 1.1 km from the property. The nearest airport is Cozumel International Airport, 20 km from the property. This property is 45 minutes’ drive from Cancún International Airport. Parking is available subject to availability. Cleaning service (once per stay)

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.2

Breakfast info

Buffet

  • FREE private parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
2 double beds
and
1 extra-large double bed
1 large double bed
or
2 double beds
2 double beds
and
1 bunk bed
1 extra-large double bed
or
2 double beds
1 large double bed
or
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Xihomara
    Belgium Belgium
    Perfect location parking available: not many spaces but we always found a spot.
  • Klára
    Czech Republic Czech Republic
    We really enjoyed morning breakfast. It is definetelly worth to pay for it. We arrived late in the night and staff was very helpful. They showed us where to park our car and also helped with luggage.
  • Jennifer585
    Canada Canada
    The staff were so amazing! They made both me and my little dog feel right at home. This hotel is fantastic value just off 5th Avenue. It feels like a little jungle oasis in the heart of Playa Del Carmen. It is minutes from the local beach and...
  • Derek
    United Kingdom United Kingdom
    great location, the basic room offered was spacious, great feeling of privacy. couldn’t ask for a better location.
  • Emily
    United Kingdom United Kingdom
    Location was fantastic and the staff were really friendly and helpful.
  • Blanca
    Panama Panama
    La Ubicacion, las instalaciones sus precios y la atención
  • Diana
    Mexico Mexico
    La ubicación es excelente. Muy cerca de playa mamitas, en la esquina de la quinta avenida. Rodeado de restaurantes y bares pero sin ser ruidoso. Nosotros obtuvimos una oferta escapada y nos salió en $850 la noche, por ese precio la verdad excelente
  • David
    Mexico Mexico
    Excelente servicio del personal y la ubicación igual
  • Castro
    Mexico Mexico
    LA UBICACION DEL HOTEL ES MUY BUENA, CERCA DE LA 5TA AV. EL ESTACIONAMIENTO ESTUVO CERCA DEL HOTEL, LAS INSTALACIONES LIMPIAS Y MUY BONITAS A UN BUEN PRECIO!
  • Cruz
    Mexico Mexico
    La ubicación está muy bien a unos pasos de la 5ta avenida.

Hotel surroundings

Restaurants

1 restaurant on site
  • La Ceiba Buffet & Bar se encuentra fuera de la propiedad
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

House rules

Tukan Hotel Playa del Carmen takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 1 year are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

A reservation with 10 or more rooms, it is considered a group reservation for which different cancellation conditions may apply.

Children´s discounts :

Room only:

Childrens 0 to 12 are free of charge Sharing room with parents (maximum 2 per room)

Childrens from 12 years and older pay as adults sharing room with parents.

Food & Beverages:

Childrens from 0 to 3 years old are free of charge in food & beverages at La Ceiba Restaurant

Childrens from 4 to 11 years old they get´s 50% in food and beverages at La Ceiba Restaurant

Please note that the use of safe has an extra cost.

Cleaning service (once per stay)

Servicio de limpieza (una vez por estancia)

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Tukan Hotel Playa del Carmen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.