You might be eligible for a Genius discount at Hotel Elena. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

In the centre of Puebla, Hotel Elena is 5 km from Acropolis Puebla. The property is close to several well-known attractions, 500 metres from Puebla Convention Centre, a 7-minute walk from Biblioteca Palafoxiana and 600 metres from Paseo de San Francisco Shopping Mall. The hotel features a terrace, a 24-hour front desk, and free WiFi is available. At the hotel, the rooms are equipped with a desk and a flat-screen TV. The private bathroom is fitted with a shower. All units include a wardrobe. The restaurant on site offers a continental breakfast for guest to enjoy. Estrella de Puebla is 4.1 km from Hotel Elena. The nearest airport is Hermanos Serdán International Airport, 22 km from the property.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Puebla, this hotel has an excellent location score of 9.1

  • FREE parking!


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Oliver
    United Kingdom United Kingdom
    Great location and wonderful staff. The simple breakfast is a good way to start the day. Lovely area to relax on the roof.
  • Helena
    Mexico Mexico
    Location is very central, easy walk to most things. For one person the room was spacious, staff was helpful. There's also a common lounge to hang out if one wants. The cost includes a small breakfast which is enough to get you out of the house...
  • Poh
    Singapore Singapore
    Nice and Simple breakfast included to start the day. Front Manageress Marie Louise is very cheerful and approachable.
  • Bernard
    France France
    Situated in an old colonial house, it has an excellent location near the Zocalo, with many attractions within walking distance. Lot of restaurants around. The valet parking is perfect and free. There is a light breakfast included. The staff is...
  • Lopez
    Mexico Mexico
    Location, cleanliness, decor, valet service were excellent. Great price for what was paid
  • Teagan
    New Zealand New Zealand
    It was close to everything, great staff and a bonus to have breakfast and free parking.
  • Nataliya
    United Kingdom United Kingdom
    Location is very good - just few block from Zocalo. Lots of food places and nice shops in the area. Great staff on the hotel - friendly and helpful. Hotel is old and charming. We did enjoy our stay.
  • Felix
    Peru Peru
    It had AC, they cleaned every day, a nice terrace, supported us with the luggage and transport to airport.
  • Sparrow
    Mexico Mexico
    Great location Staff were superb and helped me learn my Spanish
  • Therie
    United Kingdom United Kingdom
    location and friendly staff. Lovely looking building with beautiful roof terrace

Hotel surroundings

House rules

Hotel Elena takes special requests - add in the next step!
Check-in
From 14:00 to 17:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Elena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.