Upon check-in, guests must pay a one-time Student/Youth resort fee of USD 30. Charges apply for adults between 18 and 25 years old staying from February to April. The policy is mandatory, per person, and not refundable. Cash only.

Credit cards issued to people other than guests (i.e., parents, spouses, etc.) are not accepted in Mexico.

Student/youth policy (year-round) student/youth Travellers are defined as any guest 24 years of age and younger travelling without a legal parent/guardian, and is applicable at all Oasis properties year-round. Generally, the Grand Oasis Cancún will be the only property accepting student/youth (not applicable to family travel).

Any guests meeting the above definition of student/youth traveller are subject to the following conditions:

Upon check-in, passengers must pay a one-time student/youth resort fee (charges may vary).

This policy is mandatory per person and not refundable.

An operator is obligated to inform all students/youths of this charge.

The minimum age requirement for property check-in is 18 years of age.

At least 1 guest per room must be aged 18 years or older. Minors are not permitted to stay unaccompanied.

Any student group travelling with guests under 18 will require a chaperone (s).

One chaperone is required per 1-19 students/youths under 18.

The minimum age requirement for a chaperone is 25.

All students will be assigned a special bracelet for ID purposes; this policy is applicable year-round.

Please note that the legal drinking age in Mexico is 18.

A mandatory environmental fee and a resort fee per room, per stay will be charged upon check in.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をOasis Palm - All Inclusiveに事前に連絡してください。

銀行振込による前払いが必要です。予約後に、宿泊施設より銀行振込の方法について連絡があります。