Hotel Hacienda Cancun

–Great location - show map
+45 photos
Scored 7.7
Rated good

Staff

8.5

You might be eligible for a Genius discount at Hotel Hacienda Cancun. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Offering an outdoor pool, Hacienda Hotel is conveniently located in the centre of Cancún near the main avenues and only a 10-minute drive from the city’s beautiful Caribbean beaches. It offers free Wi-Fi in public areas and lush tropical gardens. Each room here is air-conditioned and includes a TV, a fan and a private bathroom with free toiletries. They also have a small wardrobe. At Hacienda Hotel you will find a 24-hour front desk and a terrace. Other facilities offered include a tour desk. The main commercial area and hotel zone is just 15-minutes drive away, Mercado 28 market is just 400 metres from the property, while Cancun International Airport is a 20-minute drive away.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Daily housekeeping
  • Garden
  • Air conditioning

Property highlights

Top location: Highly rated by recent guests (8.5)

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Vivian
Canada Canada
“Staff were great...Carlos & Lola very kind & went out of their way to help me...”
Nina
Finland Finland
“Location was great and my room was clean. The staff was very friendly 😊”
Barbara
New Zealand New Zealand
“Staff are so helpful. We were able to walk to and from the Ado bus station so perfect location”
Aleksandra
Slovenia Slovenia
“The property is typical Mexican hacienda, with pool and at best foot location to main spots in old town Cancun. You can feel the real vibe ob Mexican life, at the same time you are close to downtown or Puerto Juares. The room has ac, new brand...”
Christopher
United States United States
“The location was amazing, near a bunch of restaurants and shops.”
Gunta
Latvia Latvia
“The location is great if you come by bus or by plane, because it is nearby the ADO bus station, you can esily reach on foot. Easy to find, lot of restaurants abd shops nearby. And they have a pool!”
Charlotte
United Kingdom United Kingdom
“Good location, stayed one night after our king flight before heading to Playa del Carmen. Very nice staff and good value for money”
Allana
Canada Canada
“This hotel is a good option for a one-night stopover in Cancun if you are taking the ADO bus to other locations. The hotel is a 10-minute walk to the ADO bus station and there are several good restaurants nearby. The staff are very kind and...”
Donika
United Kingdom United Kingdom
“It's a basic room not far from ADO bus terminal. In the area there are restaurants and shops to buy food. Aircon works fine.”
Salvador
Mexico Mexico
“El área de piscina sencilla pero muy agradable, así como la piscina misma. Permite estar relajados y tranquilamente descansando y pasando tiempo en familia.”

Hotel surroundings

House rules

Hotel Hacienda Cancun takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
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The fine print

Need-to-know information for guests at this property

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Hacienda Cancun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area and guests may experience noise.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.