About this property
Prime Location: Kay Hotel in Playa del Carmen offers a beachfront setting with stunning sea views. Guests enjoy easy access to Playa del Carmen Beach just metres away and the ADO International Bus Station a 1-minute walk. Comfortable Accommodations: Rooms feature air-conditioning, balconies, private bathrooms, and free WiFi. Additional amenities include baths, seating areas, and sofas, ensuring a relaxing stay. Convenient Services: The hotel provides a 24-hour front desk, housekeeping, full-day security, tour desk, and luggage storage. Guests can also enjoy free toiletries, showers, TVs, and tiled floors. Nearby Attractions: Playa del Carmen Maritime Terminal is 300 metres away, while the Church of Guadalupe lies 3.7 km from the property. Other attractions include Xel Ha (47 km) and Xcacel-Xcacelito (45 km). Cozumel International Airport is 34 km distant.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Beachfront
- Non-smoking rooms
- 24-hour front desk
- Air conditioning
- Daily housekeeping
Guest reviews
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Hotel surroundings
House rules
Child policies
Children older than 12 years are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.


The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.