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About this property

Comfortable Accommodations: Mistiq Tulum in Tulum offers family rooms with air-conditioning, kitchenettes, and private bathrooms. Each room includes a dining area, balcony, and garden views. Exceptional Facilities: Guests enjoy spa facilities, a sun terrace, and a year-round outdoor swimming pool. Free WiFi is available throughout the aparthotel. Dining Experience: The family-friendly restaurant serves French cuisine with brunch, dinner, and high tea. Breakfast includes juice and fruits. Prime Location: Located 38 km from Tulum International Airport and 2 km from Tulum Bus Station. Nearby attractions include Tulum Archeological Site (6 km) and Parque Nacional Tulum (4.8 km).

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • FREE parking!


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
1 large double bed
Bedroom 1
2 double beds
Bedroom 2
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 double beds
Bedroom 1
1 large double bed
Bedroom 2
1 double bed
Bedroom 1
1 double bed
Bedroom 2
1 double bed
Bedroom 3
1 double bed
Bedroom 1
2 double beds
Bedroom 2
1 large double bed
Bedroom 3
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Bastian
    France France
    Very clean, nice property, great comfy bed, good security
  • Meegan
    Cayman Islands Cayman Islands
    Nice room, washer/drier, great pool. Has a kitchen, but just the essentials. We hired the ATV's to get around and this was fun and great. but the ATV's are in such bad condition and need a wheel alignment. This apartment is about half way...
  • Sheridan
    United Kingdom United Kingdom
    I can’t believe the negative reviews. From the minute we arrived we were amazed at how beautiful it was. The two bed apartment was beautiful and spacious and had everything you needed including on suites in both rooms. Taxi facilities outside all...
  • Nihir
    India India
    We were a Family of 6 adults and 4 kids and we had booked the 3BHK Apartment .....the Apartment was good in size and as per the photos
  • Vanessa
    Germany Germany
    The Stuff was super nice and kind, gym was clean and the little break fast restaurant was wonderful
  • Paulina
    Poland Poland
    We enjoyed nice swimming pool and gym. The apartment was made in a good taste. Beautiful greenery around.
  • Klára
    Czech Republic Czech Republic
    Mistiq is a great option for everyone who needs a quiet space & good facilities. Service is professional and quick, reception helpful, location good (you need a bike/car to get to the city center or to the beach comfortably but on the other hand...
  • R
    United Kingdom United Kingdom
    Beautiful property and surroundings. Very tastefully furnished and very comfortable. Short bike ride to the beach (18min)
  • Tracy
    United Kingdom United Kingdom
    Love the gym here, it’s gold standard. Convenient restaurants on site, beautiful rooms and pool. Daily coach to the beach is perfect
  • Ales
    Czech Republic Czech Republic
    Good location, amazing pool area, coffee shop and very helful staff.

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Host Information

Company review score: 8Based on 1,715 reviews from 9 properties
9 managed properties

Property information

Mistiq Tulum is a new luxurious condominium complex surrounded by nature. Located 5 minutes away from the center of Tulum, the perfect place to disconnect from the city noise, relax and enjoy our beautiful place.

Languages spoken

English,Spanish,French

Property surroundings

Restaurants

1 restaurant on site
  • La Baguette
    • Cuisine
      French
    • Open for
      Breakfast • Brunch • Dinner • High tea
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Kosher • Vegan • Gluten-free • Dairy-free

House rules

Mistiq Tulum takes special requests - add in the next step!
Check-in
From 16:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Cards accepted at this property
VisaMastercard Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 07:00.
Pets
Pets are allowed. Charges may be applicable.

The fine print

Need-to-know information for guests at this property

The photos on our rental website are illustrative and do not necessarily correspond to the exact apartment in which you will be staying. We would like to inform you that this is due to our apartment assignment process, which is based on the availability of the category that you have booked.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mistiq Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A damage deposit of US$500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.