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About this property
Comfortable Accommodations: Hotel Mamá Carlota in Querétaro offers family rooms with private balconies, terraces, and inner courtyard views. Each room includes a private bathroom with a walk-in shower, free toiletries, and a work desk.
Essential Facilities: Guests enjoy free WiFi, a terrace, and an outdoor seating area. Additional amenities include streaming services, a sofa bed, and a lounge. The hotel provides a 24-hour front desk, concierge service, and free parking.
Prime Location: Located 23 km from Querétaro International Airport, the hotel is a 6-minute walk from San Francisco Temple. Nearby attractions include Queretaro Congress Centre (7 km) and Josefa Ortiz de Dominguez Auditorium (2 km). Guests appreciate the convenient location and excellent service.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
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Guest reviews
Categories:
Staff
9.4
Facilities
9.0
Cleanliness
9.4
Comfort
9.2
Value for money
9.0
Location
9.4
Free WiFi
8.2
Select topics to read reviews:
Guests who stayed here loved
R
Rachael
Mexico
“Beautiful hotel, very peaceful with comfortable rooms and friendly, helpful staff”
R
Rosa
Mexico
“Beautiful little hotel in Querétaro downtown: nicely decorated sparkling clean and quiet. Close to everything but yet a couple of blocks away from the busy & noisy streets. Service was also excellent.”
I
Isa
Canada
“Cozy boutique hotel located in city center. We appreciated the included parking and being within walking distance from the city's main attractions.”
R
Ramona
Germany
“Nice service, beautiful and clean rooms and parking situation well organized.”
P
Pele
Australia
“The facilities were fantastic, the room beautiful and the staff were super friendly and helpful. Really good place to stay with no faults!”
Nayelli
Netherlands
“The location is very convenient. The places is very clean and comfortable. We loved the decoration and style of the place.”
Valeen
Mexico
“The room was fabulous. So clean and so simple and very big for the price. The bed for the two of us was comfortable. The bathroom was modern with a nice shower. The room was so quiet at night with no street noise and the receptionists were so...”
Brian
Ireland
“Excellent, lovely big spacious room and nice courtyard”
M
Marina
United States
“The location was excellent! We loved being able to walk through the center of town and try restaurants and hear live music. All in all it felt like a good secret to keep for family and friends.”
C
Cosio
Mexico
“Me gustó la ubicación está muy céntrico y el personal super amable en todo momento.”
Hotel surroundings
House rules
Hotel Mamá Carlota takes special requests - add in the next step!
Check-in
From 13:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.
The fine print
Need-to-know information for guests at this property
Opening hours for the parking varies depending on the day of the week, please contact the property for further details.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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Mexico“Beautiful hotel, very peaceful with comfortable rooms and friendly, helpful staff”
Canada“Cozy boutique hotel located in city center. We appreciated the included parking and being within walking distance from the city's main attractions.”
Germany“Nice service, beautiful and clean rooms and parking situation well organized.”
Australia“The facilities were fantastic, the room beautiful and the staff were super friendly and helpful. Really good place to stay with no faults!”
Nayelli
Netherlands“The location is very convenient. The places is very clean and comfortable. We loved the decoration and style of the place.”
Ireland“Excellent, lovely big spacious room and nice courtyard”
United States“The location was excellent! We loved being able to walk through the center of town and try restaurants and hear live music. All in all it felt like a good secret to keep for family and friends.”
