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About this property

Offering an outdoor pool and a private beach area with stunning views of the sea, Playa Palms Beach Hotel is situated steps from famous 5th Avenue and its cafeterias, shops and nightclubs. Free WiFi is available throughput. All units are air conditioned and include a seating and/or dining area, equipped with a flat screen TV. Some units also have a kitchen, fitted with a toaster. All rooms come with a balcony, hammocks and some have partial sea views or garden views. There is a variety of drinks offered at an extra cost. Spa services and a tour desk are available. Playa Palms Beach Hotel is about 60 minutes’ drive from Cancun International Airport.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.0

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental


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Availability

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Room type
Number of guests
 
1 large double bed
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 large double bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Nicholas
    Australia Australia
    Amazing place to stay highly recommended , in the middle of town
  • Jennifer
    United Kingdom United Kingdom
    Great location, just off the main strip and on a small part of the beach. The rooms were clean and spacious and the small kitchen area was an added bonus. The staff were all very helpful and friendly
  • Rachelle
    Canada Canada
    Playa Palms Beach was such an exceptional stay. Wish I could’ve stayed longer. Would definitely recommend to everyone and anyone!
  • Monique
    Brazil Brazil
    The balcony with view provided a great relaxation point either for breakfast or for some time off during the day. Bathroom and bedroom were clean, comfortable and spacious. Kitchen well equipped. Having acess to the beach was great. Beautiful pool.
  • Rafetzeder
    Austria Austria
    The staff was absolutely sensational. Courteous, attentive, prompt, and spoke good English. The room was large and comfortable, and the breakfast (excellent, but for a small surcharge) on the terrace was a highlight. The wardrobes could have been...
  • Karen
    Australia Australia
    Great location. Close to town but could not hear the nightlife. Great shower too. Would stay again. Didn’t give 10/10 as I didn’t have the breakfast so could not comment on that.
  • Stephen
    United Kingdom United Kingdom
    Size of the room, balcony. Well equipped kitchenette. Cleanliness of the rooms and gardens. Friendly and very helpful reception staff and concierge.
  • Daryl
    United Kingdom United Kingdom
    Staff could not have been more helpful. Obviously a good employer as everyone was jolly and friendly. Despite being so central the rooms are very quiet
  • Bortoluzzi
    Canada Canada
    Staff were windeful. Hiotel and Rooms were clean and well maintained.
  • Abdelrahman
    Germany Germany
    Our stay was absolutely exceptional! The service exceeded all our expectations, making us feel right at home. A special thank you to Karen, Carlos, and Alfredo for their kindness and attentiveness—they truly made us feel like family, and we will...

Hotel surroundings

House rules

Playa Palms Beach Hotel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Playa Palms Beach Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.