Terasu Riviera Maya Hotel & Spa, en Xcaret

–Great location - show map
+39 photos
Scored 9.1
Rated superb

Staff

9.8

You might be eligible for a Genius discount at Terasu Riviera Maya Hotel & Spa, en Xcaret. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Terasu Riviera Maya Hotel & Spa in Playa del Carmen offers family rooms with air-conditioning, balconies, and private bathrooms. Each room includes a kitchenette, work desk, and free WiFi. Exceptional Facilities: Guests enjoy a spa, year-round outdoor swimming pool, and free bicycles. The hotel features a garden, restaurant, and outdoor seating area. Additional amenities include a fitness centre, yoga classes, and cycling. Dining Experience: A continental breakfast with fruits is served daily. The on-site restaurant offers dinner with a variety of cuisines. Convenient Location: Located 27 km from Cozumel International Airport, the hotel is near attractions such as Playa del Carmen Maritime Terminal (8 km) and Xel Ha (41 km). Free parking and a tour desk enhance the stay.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Spa and wellness centre
  • Air conditioning

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental

FREE parking!

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Meike
Netherlands Netherlands
“Absolutely loved it! We will visit again! The pool was really relaxing and everything was really well maintained.”
Meike
Netherlands Netherlands
“We loved it! Best stay in Mexico, or maybe ever! The people from the hotel, Fernando and Fanny, were the kindest people. We loved waking up with the monkeys on the balcony and feeding them before breakfast. One of the baby monkey’s even climbed on...”
Manuela
Portugal Portugal
“I fully recommend this hotel. The staff is very attentive, the rooms are spacious, and the location is ideal for visiting the nearby theme parks.”
Nadia
United Kingdom United Kingdom
“Feels like a treehouse, and is very well located, only 20 mins from central Playa del Carmen. Beautiful jungle surroundings, too.”
Gaelle
Belgium Belgium
“Hidden gem in a tropical lush forest. Complimentary breaky wasn’t huge but just the perfect selection to keep everyone happy. Room was trendy. Don’t use the pool but looked inviting.”
Andris
Latvia Latvia
“Lovely and very friendly staff. Great food we had ribeye stake and a chicken. It was delicious. Everyone is very helpful. To top it all off there are friendly gentle blackface monkeys coming to greet you. It’s close to all the main attractions....”
Julia
Sweden Sweden
“Super cosy, comfortable beds, clean, simple but freshly made breakfast every morning, very friendly staff and best of all - there’s spider monkeys everywhere!! Would definitely book it again if coming back”
Gvtoombergen
Netherlands Netherlands
“What an amazing hotel! Close to Playa del Carmen, but still surrounded by jungle. It's only a 15 minute walk from Xcaret park, and they can help you book the tickets. The staf speaks excellent English and are extremely friendly. They gave us a...”
安泽
China China
“The stay at Casa tortugas had truly exceeded my expectation in various aspects. This boutique hotel is located right outside of the Xcaret Park. The driving time from this hotel to the park is around 5 minutes. My room was spacious and well...”
H
Australia Australia
“Location, service, spider monkeys, breakfast, staff were amazing”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurante
  • Open for
    Dinner

House rules

Terasu Riviera Maya Hotel & Spa, en Xcaret takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 06:00.

The fine print

Need-to-know information for guests at this property

Please note that the restaurant is open from 06:00 until 22:00 daily.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Terasu Riviera Maya Hotel & Spa, en Xcaret in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 06:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.