The Royal Haciendas Resort & Spa

–Great location - show map
+60 photos
Scored 8.6
Rated fabulous

Staff

9.0

You might be eligible for a Genius discount at The Royal Haciendas Resort & Spa. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at The Royal Haciendas Resort & Spa

Prime Beachfront Location: The Royal Haciendas Resort & Spa in Playa del Carmen offers a private beach area and beachfront access. Guests enjoy stunning sea views and a swimming pool with a view. Comfortable Accommodations: Rooms feature air-conditioning, balconies, and private bathrooms. Additional amenities include free WiFi, flat-screen TVs, and modern kitchenettes. Dining Experience: The family-friendly restaurant serves Chinese, Japanese, Mediterranean, Mexican, Thai, and international cuisines. A buffet breakfast with warm dishes and fruits is available. Leisure Facilities: The resort features a fitness centre, sun terrace, tennis court, and waterpark. Free bicycles and a kids' pool enhance the leisure options. Convenient Location: Located 39 km from Cozumel International Airport, the resort is steps from Playa del Carmen Beach. Nearby attractions include the Church of Guadalupe and Moon Palace.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 6 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area

Property highlights

  • Top location: Highly rated by recent guests (8.5)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

Free parking available on-site

Activities:

  • Tennis court

  • Fitness centre

  • Golf course (within 3 km)

Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign inCreate an account
Sign in, save money

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
2 double beds
Bedroom
1 extra-large double bed
Living room
2 sofa beds
Bedroom 1
2 double beds
Bedroom 2
1 extra-large double bed
Living room
2 sofa beds
2 double beds
Bedroom
1 extra-large double bed
Living room
2 sofa beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
Living room
2 sofa beds
2 double beds
Bedroom
1 extra-large double bed
Living room
2 sofa beds
Bedroom 1
2 double beds
Bedroom 2
1 extra-large double bed
Living room
2 sofa beds
2 double beds
Bedroom
1 extra-large double bed
Living room
2 sofa beds
Bedroom 1
2 double beds
Bedroom 2
1 extra-large double bed
Living room
2 sofa beds
2 double beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Rikki
United Kingdom United Kingdom
“I'm usually a little skeptical with All inclusive and tend to not use big hotels. This place is one of the few places I'd actually go back to. The staff were great the facilties were great and food was also fantastic. Yes the buffet is pretty...”
C
Romania Romania
“It's our second time here and they did not disappoint. Food is great, staff is nice and friendly, the pool is wonderful and the gym is surprisingly well equipped. WiFi is great too. Very relaxed, laid back and friendly atmosphere - this is not a...”
Ivo
Germany Germany
“Very well-maintained and clean resort. Beautiful pool area. Attentive and always friendly staff. Well equipped rooms with private kitchenette and the biggest safe we've ever had. Good and varied program for children. We were all very satisfied...”
Claudia
United Kingdom United Kingdom
“Excellent Room, Facilities and food. Very good customer service and everything very clean and organized.”
Samantha
Australia Australia
“We absolutely loved staying here, from the swimming pools, to the different restaurants & cuisines, to the daily activities like water aerobics and games for the kids, we had the best stay.”
Mondragon
Mexico Mexico
“The hotel is beautiful, pictures dont make justice.”
James
United Kingdom United Kingdom
“The swimming pools were lovely and warm, the rooms were spacious and well kept. The activities on offer were great.”
Georgina
United Kingdom United Kingdom
“The customer service is excellent. The grounds are all very well maintained - indoors and outdoors. The pools are super plus the gardens, the kids club is great and the entertainment is very good. There are two 25m lap pools for adults to do...”
Andrea
Canada Canada
“Great staff, very helpful and attentive to all our needs. If you only want to rest, everything you need is there for you and the paid stores inside the complex have very reasonable prices.”
David
United Kingdom United Kingdom
“Clean, great location, very good selection of food”

Property surroundings

Restaurants

3 restaurants on site
Los Murales
  • Cuisine
    Mediterranean • Mexican • International
  • Open for
    Dinner
  • Ambiance
    Traditional
Kinoko
  • Cuisine
    Cantonese • Chinese • Japanese • Thai
  • Open for
    Dinner
  • Ambiance
    Traditional
La Palapa del Sol
  • Cuisine
    Mexican • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional

House rules

The Royal Haciendas Resort & Spa takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 25
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $145.24. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check in.

Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.

At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.

Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact the property with any questions regarding the charge for this reservation.

The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.

Early departure policy: No refunds will be given for any cancellation or modification made after check-in.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.