Una Vida

–Great location - show map
+47 photos
Scored 9.3
Rated superb

Staff

9.5

You might be eligible for a Genius discount at Una Vida. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Elegant Accommodations: Una Vida in Tulum offers 5-star comfort with family rooms, private balconies, and modern amenities. Each room features air-conditioning, a private bathroom, and free WiFi. Exceptional Facilities: Guests can relax on the sun terrace, enjoy the outdoor swimming pool, and unwind in the open-air bath. The property includes a lush garden, a restaurant, and a bar, complemented by free on-site parking. Dining Experience: The family-friendly restaurant serves American, Mexican, and international cuisines, offering brunch, lunch, dinner, high tea, and cocktails. Vegetarian, vegan, gluten-free, and dairy-free options are available. Prime Location: Located 38 km from Tulum International Airport, Una Vida is a 13-minute walk from Tulum Bus Station. Nearby attractions include Tulum Archeological Site (5 km) and Parque Nacional Tulum (6 km).

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Room service
  • Bar

Property highlights

  • Top location: Highly rated by recent guests (8.5)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 double beds
Living room
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Jan
Czech Republic Czech Republic
“+ amazing jungle exterior and swimming pool area + room equipment and decorations + opportunity to adjust light brightness in the room + indoor shower, outdoor shower, outdoor bath and private pool, just to make a choice + high standard of...”
Neala
Australia Australia
“Great location, very peaceful. Staff were very helpful and lovely. Property was very beautiful too and we enjoyed the classes available”
N
Netherlands Netherlands
“The pool at the sister hotel Bardo was very beautiful and within 2 min walking distance. The pool at una vida was also fine. The room was spacious and the airco works fine. The main street of Tulum pueblo was walkable, good restaurants within...”
Alioškina
Lithuania Lithuania
“INTERIOR DESIGN !!!!! Beautiful ! Possibility to enter other hotels property, same beautiful. Good food! Cheesecake was unbelievable ! Taking free Chi-Gong/Yoga lessons in mornings! Staff taking brilliant care of the property and people there! ...”
Liubov
Germany Germany
“It’s a beautiful hotel but what’s even better you get access to their other two sister hotels, Bardo which is just a few mins away and the stunning Milam (20 min walk). They have great yoga courses there and the pools are amazing. The location is...”
Sarah
Australia Australia
“I absolutely loved my stay at Una Vida, the ladies at the concierge were super helpful. From arranging airport transfers through to smooth check in & ensuring my stay was as comfortable as possible. I also lucked out with my lil sanctuary, I loved...”
Milan
United Kingdom United Kingdom
“Great property, quiet location, environmentally friendly design, nice staff.”
Munish
India India
“Everything Space , rustic decor and amazing service”
Gemma
United Kingdom United Kingdom
“Great stay at Una Vida and the fact I could use the next door hotels facilities too was brilliant! Spa was fab, massage was perfect. I have food allergies that they catered for brilliantly.”
Samantha
United Kingdom United Kingdom
“The reception staff are exceptional!! The whole hotel gives an incredibly relaxed feel and the pool is a lovely temperature. We got the best recommendations for restaurants and had the best sleep in this hotel. Food and drink at the hotel are good...”

Hotel surroundings

Restaurants

2 restaurants on site
Restaurant #1
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian
Restaurant #2
  • Cuisine
    American • Mexican • International
  • Open for
    Breakfast • Brunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Modern
  • Dietary options
    Vegan • Gluten-free • Dairy-free

House rules

Una Vida takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Una Vida in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In the event of an early departure, the property will charge you the full amount for your stay.