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About this property

Comfortable Accommodations: Zihil Ha Hotel in Playa del Carmen offers spacious rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a balcony or terrace with garden views, a minibar, and a TV. Relaxing Facilities: Guests can unwind in the hotel’s garden or on the terrace. The property features a continental breakfast, streaming services, and free toiletries. Additional amenities include a hairdryer and tiled floors. Prime Location: Located in the city centre, the hotel is a 4-minute walk from Playa del Carmen Beach and 35 km from Cozumel International Airport. Nearby attractions include the Church of Guadalupe (3 km) and Xel Ha (48 km). Guest Favorites: Guests appreciate the convenient location, spacious rooms, and excellent value for money.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.2

Breakfast info

Continental


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Sensi
    Argentina Argentina
    La ubicación era excelente, estaba a 2 cuadras de la quinta avenida y 3 de la playa. Quedaba muy cómodo de las dos terminales ado y del ferry para ir a cozumel. Nos atendieron super bien y estuvieron a disposición ante cualquier consulta o duda...
  • Patricia
    Argentina Argentina
    Atención excelente y desayuno rico! Buen precio-calidad. Destaco la atención de la Sra Maritza que estuvo siempre al pendiente, desde la entrada hasta la salida, un amor!
  • Michel
    France France
    L'accueil, l'écoute,la disponibilité,la localisation
  • Michel
    France France
    L'accueil, l'écoute, la localisation, la disponibilité.
  • Cristina
    Mexico Mexico
    La ubicación, limpieza, habitaciones cómodas y atención del personal. Ideal si quieres estar cerca de lugares de interés en Playa del Carmen.
  • Hector
    Mexico Mexico
    Habitación excelente para un buen descanso, sin ruido, comodo y sobre todo muy cerca de la zona turística
  • Tatiana
    Switzerland Switzerland
    Hotel super bien situé. Propreté irreprochable. Chambre spacieuse. Les hôtes sont très réactifs et arrangeants.
  • Rodrigo
    United Kingdom United Kingdom
    Todo excelente, la atención del staff de 10! Super buena ubicación, gracias Maritza y equipo!
  • Daniel
    Mexico Mexico
    La habitación 14 es mi favorita de ahora en adelante 🫶🏻🫶🏻🫶🏻
  • Roger
    Mexico Mexico
    Muy céntrico y reconfortante 0 ruido me sentí muy bien

Hotel surroundings

House rules

Zihil Ha Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 08:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.