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About this property
Modern Comforts: New 2BR OR 3BR Serenity Homestay at Urban Suite by URBAN STAYCATIONS LOD in Jelutong offers recently renovated apartments with air-conditioning, sea or city views, and a fully equipped kitchen. Each unit includes a private bathroom, washing machine, and free WiFi.
Leisure Facilities: Guests can enjoy an infinity swimming pool, sauna, and garden. Additional amenities include a steam room, fitness room, lift, and kids' pool. Free on-site private parking is available.
Prime Location: Located 11 km from Penang International Airport, the property is close to attractions such as 1st Avenue Penang and Penang Times Square, both 4 km away. Other points of interest include Penang Hill and Penang Botanic Gardens, each 8 km from the apartment.
Guest Satisfaction: Guests appreciate the convenient location, property cleanliness, and room comfort.
Couples particularly like the location — they rated it 8.1 for a two-person trip.
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Guest reviews
Categories:
Staff
8.3
Facilities
8.1
Cleanliness
8.0
Comfort
8.1
Value for money
8.2
Location
8.4
Free WiFi
7.6
Select topics to read reviews:
Guests who stayed here loved
N
Nur
Malaysia
“Clean and sufficient for my family of 6
All rooms got aircond n water heater function well
Microwave ✅ electric stove ✅ washing machine ✅ iron ✅ hairdryer ✅”
Syaa
Malaysia
“facilities top notch except for the lift, take some time to get downstairs because we need to wait. but other than that, everthing was smooth!”
Azni
Malaysia
“I like almost everything in the unit! Thank you.
I think it's only the kitchen window that bothers me a bit since, I can see who's next door from the window. If there is someone standing at their kitchen, at their kitchen sink in specific. I...”
Laila
Malaysia
“clean, big suitable for big groups, good view, the staff was kind , very recommended”
Muhammad
Malaysia
“Perfect room and affordable. Highly recommended even for a family of 10 can possible.”
Binti
Malaysia
“Our stay was enjoyable and comfortable, perfect for traveling with family. The hosts were very responsive and provided excellent assistance from check-in to check-out.”
Thomas
United Kingdom
“The facilities in the building were excellent! Pool, weekend cinema, climbing wall, games room.”
N
Nadia
Malaysia
“Clean house with good facility,my kids really enjoy the pool. Strategic location, near to go to the city by car”
Syamsul
Malaysia
“It was convenient , close to other places. House & room was clean.”
Ramel
Malaysia
“Dekat dengan penang sentral,econsave,dan tempat makan”
Quality rating
Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.
Managed by Urban staycation Sdn Bhd
Company review score: 8.2Based on 499 reviews from 9 properties
9 managed properties
Company information
My young company operates within the thriving homestay industry, offering travelers unique and personalized experiences that blend the comforts of home with the conveniences of a hotel. I strive to create an environment that goes beyond mere accommodation, fostering a sense of belonging and cultural immersion for every guest.
I prioritize attention to detail, ensuring that every aspect of my guests' stay is carefully curated to reflect the local flavor and essence of the destination. By collaborating with local artisans and businesses, I aim to provide an authentic experience that allows guests to truly connect with the community and its cultural heritage.
In an effort to streamline the booking process and enhance the overall guest experience, I have integrated innovative technology solutions that provide a user-friendly interface for easy access to information and seamless reservations.
Sustainability is a fundamental pillar of my business. I am committed to implementing eco-friendly practices and supporting the local ecosystem by using energy-efficient systems and sourcing organic, locally produced products. By promoting responsible tourism, I believe I can make a positive impact on the environment and contribute to the well-being of the local community.
With a dedicated and passionate team that shares my vision for exceptional hospitality and authentic cultural experiences, I am confident that my company will establish itself as a pioneer in providing sustainable and community-driven travel experiences within the homestay market.
Property information
This unique place has a style all its own.
Make some memories at this unique and family-friendly place.
Urban Suite - linear shape, stunning architecture, stylish design strategically located next to Jelutong highway
The homestay located near Jelutong Highway, making it easy to access nearby attractions and transportation options. Easy access to town area and bayan lepas area, suitable for working trip or vacation
Neighbourhood information
The Homestay located on the island of Penang, Malaysia. It is situated to the southwest of George Town, the capital of Penang, and is known for its mix of residential, commercial, and industrial areas. Here's a description of the Jelutong neighborhood:
Residential Diversity: Features a diverse range of residential properties, including apartments, condominiums, terrace houses, and some older traditional shophouses. This variety of housing options makes it appealing to a broad spectrum of residents.
Accessibility: The neighborhood is well-connected to other parts of Penang via Jelutong Highway, which is a major road that traverses the area. This accessibility makes it convenient for both residents and visitors to travel to different parts of the island.
Local Community: Jelutong has a vibrant local community, and you'll find a mix of cultures and backgrounds among its residents. This diversity is reflected in the local cuisine, markets, and events.
Commercial Centers: Along Jelutong Highway and within the neighborhood, you'll find various commercial centers and shops, including convenience stores, restaurants, cafes, and local businesses. This makes it convenient for residents to access essential services and dining options.
Educational Institutions: The area is home to several educational institutions, including schools and colleges, making it a desirable location for families with children.
Cultural Attractions: While not as historically significant as George Town, Jelutong still offers cultural attractions, including temples and mosques that are important to the local community. Exploring these places can provide insight into the cultural fabric of the neighborhood.
Recreational Facilities: There may be parks, playgrounds, and sports facilities within the neighborhood, providing opportunities for outdoor activities and leisure.
Proximity to George Town: Close to George Town, which is a UNESCO World Heritage site
Languages spoken
English,Malay,Chinese
Property surroundings
House rules
New 2BR OR 3BR Serenity Homestay at Urban Suite by URBAN STAYCATIONS LOD takes special requests - add in the next step!
Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MYR 150 is required. The property charges this 7 days before arrival. That's about US$35. This will be collected by bank transfer. You should be reimbursed on check-out. The deposit will be fully refunded via bank transfer if there is no damage to the property upon inspection after check-out.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.
The fine print
Need-to-know information for guests at this property
This property will not accommodate hen, stag or similar parties.
A damage deposit of MYR 150 is required. The property charges this days before arrival. This will be collected by bank transfer. You should be reimbursed on check-out. The deposit will be fully refunded via bank transfer if there is no damage to the property upon inspection after check-out.
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