Urban Inn, Serai Wangi

–Excellent location - show map
+24 photos
Scored 8.7
Rated fabulous

Staff

9.1

About this property

Comfortable Accommodations: Urban Inn, Serai Wangi in Padang Serai offers family rooms with air-conditioning, private bathrooms, bidets, hairdryers, free toiletries, showers, TVs, and electric kettles. Modern Amenities: Each room includes a kitchenette, sofa bed, and refrigerator, ensuring a pleasant and convenient stay. Convenient Location: Located 50 km from Penang International Airport, the hotel is near Sunway Carnival Mall (30 km), Penang Bridge (39 km), Queensbay Mall (47 km), 1st Avenue Penang (50 km), and Penang Times Square (50 km). Guest Satisfaction: Highly rated for room cleanliness, convenient location, and nearby shops.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Parking on site
  • Room service
  • Family rooms

Property highlights

Top location: Highly rated by recent guests (9.1)

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
2 single beds
1 large double bed
1 large double bed
1 single bed
and
1 large double bed
1 large double bed
1 single bed
and
1 sofa bed
and
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

Zulaikha
Malaysia Malaysia
“Everything is good. Has 7Eleven and Serai Mall opposite the hotel.”
Fairuz
Malaysia Malaysia
“Room very comfortable and cosy. My room quite spacious. Location is 10/10. Near many stores, self laundry and many dinings.”
Nur
Malaysia Malaysia
“The room is clean. Spacious toilet but the room space can consider quite small. Can say a bit difficult to perform prayer for muslim due to small space. Hotel can consider to have 2 dustbin, 1 in the toilet instead of just 1. Location wise, so...”
Aainaa
Malaysia Malaysia
“I like bcs its feel like 4star hotel the cleanness and also the environment, also its very safe when at night the staff will lock the front door, if you want to get in the staff will open the door for you”
Leong
Malaysia Malaysia
“One of the hotel at that area provide wifi internet connection, bathroom water pressure was enough strong, room aircond are cool, and facilities water dispenser is provided..”
Ghaz58
Malaysia Malaysia
“Clean room, location near to shopping and food outlet.”
Ghaz58
Malaysia Malaysia
“Ambience is good. Location is very nice. Friendly staffs.”
Mr
Malaysia Malaysia
“everything is good, CMART mall in front of hotel, F&B are nearby.”
Belleenda
Malaysia Malaysia
“Very recommended stay as the environment is cozy, clean and comfortable. There’s lobby at the next shop lot, nearby come with C-Mart for our convenient in buying stuffs and foods. Hotel staff is very friendly and good location that easy to find...”
Nurain
Malaysia Malaysia
“Location was good, clean, can see the facilities are still new. Quite luxury.”

Hotel surroundings

House rules

Urban Inn, Serai Wangi takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 50 is required on arrival. That's about US$11. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Urban Inn, Serai Wangi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.