About this property
Pullman Zamzam Madina is a five-star hotel offering 835 rooms and suites, adjacent to Al-Masjid an-Nabawi and close to the Al Salam Gate. Its prime location provides direct access to the Prophet’s Mosque, making it an ideal choice for guests seeking comfort and convenience during their spiritual journey. Designed as a retreat for pilgrims and visitors, the hotel combines Islamic architectural elements and traditional Arabian decor . Many rooms feature views of the Haram, the Green Dome, or Mount Uhud, providing a meaningful connection to the surroundings. Guests can enjoy a variety of culinary options across six venues: Azalia, Acacia, Al Mandara, Horizon, the Atrium Lobby Café, and the Crew Lounge. Each serves a selection of international and Middle Eastern cuisine, designed to cater to a wide range of preferences. Facilities at Pullman Zamzam Madina include meeting rooms, concierge services, and accessible accommodations options. Guests are welcomed by a multilingual team and benefit from services tailored to both spiritual and modern needs. Whether visiting for Umrah, Hajj, or a personal retreat, the hotel offers a peaceful setting supported by thoughtful design and essential amenities.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap

Availability
Select dates to see this property's availability and prices
Room Type | Number of guests | |
---|---|---|
1 king bed | ||
1 king bed | ||
2 twin beds and 1 king bed | ||
3 twin beds | ||
2 twin beds and 1 king bed | ||
4 twin beds | ||
3 twin beds | ||
1 king bed | ||
1 king bed | ||
1 king bed | ||
1 king bed | ||
2 twin beds | ||
2 twin beds | ||
2 twin beds | ||
1 king bed | ||
1 twin bed | ||
Bedroom 1 2 twin beds Bedroom 2 1 queen bed Bedroom 3 1 full bed |
Guest reviews
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Guests who stayed here loved
- Tarique
Saudi Arabia
“Property is very near to Masjid e Nabwi … I stayed in executive suites and it was very spacious and staff were very supportive too” - Omar
Saudi Arabia
“Very close to almasjid alnabawiu, very clean, nice staff” - Sarah
Canada
“Clean, spacious, amazing customer service and helpful staff” - Mohammed
Saudi Arabia
“Room size is good , it was clean , location nearby masjid Nabwi . The bed was too much comfortable . The bathroom was very clean.I would rate 100/100” - Naim
Saudi Arabia
“Location is amazing. Great museum and eating places in food Court by the hotel. Sauce boss is a burger place that is absolutely amazing. Beds are very comfortable, nice shower. Plenty of complimentary water. Friendly staff.” - Mohamed
United States
“The hotel is very close to masdjid Al Nabawi, but for my wife had to walk more” - Ahmed
Egypt
“Location is very close to the prophet Mohamed's Masjid. Room was clean and well arranged. Facilities are available in the room, specially the coffee machine which I like. Room service is so fast in the hotel, and they are really very helpful.” - Momen
Egypt
“Mahmoud Zaki from the restaurant was proactive always offering help. Chef. Hamza and his delicious food! I would like to thank Islam Nagy from reception for his dedication to provide good service.” - Ghufran
Saudi Arabia
“Location is great Close to Majed Infront of gate 37 Great…they accepted by early check in at 12 noon and gave me big room with Haram view without extra charge ( my reservation was city view) Nice staff Delicious food and very friendly staff” - Saeeda
Canada
“Reception very helpful we stayed for 3 nights and give us very nice suites for my family.”
Hotel area info
Restaurants
- The Horizon
- CuisineMediterranean • Asian • International
- AmbienceModern
- Accacia
- CuisineAsian • International
- AmbienceFamily-friendly • Traditional • Modern
- El Mandara
- CuisineMediterranean • International
House rules
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.



The fine print
Please note that during the holy month of Ramadan morning Breakfast meal will be served as a Suhoor & Dinner meal will be served as a Iftar. \
- For adding extra meal Iftar meal supplement will be 250 SAR per meal per person
- Suhoor meal supplement will be 180 SAR per meal per person.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
License number: 10001808