Please present the same credit card used to guarantee your booking when checking in/ making payment at the property.

Please note that hotel may contact the cardholder for verification purposes.

The name on the credit card used for the booking should correspond to the guest staying at the property.

A prepayment deposit of one night's room charge at least one day before the date of arrival is required to secure an early check-in.

Pending the deposit, early check-ins and late check-outs will be subject to the apartment's availability. Charges apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests are required to show a photo identification and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Fraser Residence River Promenade, Singapore in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that dishwashing services are not included in our offering.

Housekeeping services are provided 3 times per week, excluding Sundays and Public Holidays.

For short stays will include housekeeping service three (3) times per week.

Renovation Announcement: We would like to recap that Fraser Residence River Promenade will be carrying out renovation works in The Living Room from 08 September until end-November 2025. During this period, occasional noise may occur between 10:30 hrs and 17:00 hrs

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をFraser Residence River Promenade, Singaporeに事前に連絡してください。

ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。