Arusha Serena Hotel

–Great location - show map
+18 photos
Scored 8.3
Rated very good

Great location!

8.4

You might be eligible for a Genius discount at Arusha Serena Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Arusha Serena Hotel in Arusha offers family rooms with balconies and lake views. Each room includes a work desk, free toiletries, and a TV. Dining and Leisure: Guests can enjoy a restaurant serving African, British, American, Italian, seafood, and local cuisines. The bar provides a relaxing atmosphere. Free WiFi is available throughout the property. Convenient Facilities: The hotel features a garden, outdoor seating area, games room, and cooking classes. Additional services include a 24-hour front desk, concierge, and tour desk. Local Attractions: Located 20 km from Arusha Airport, the hotel is near Old German Boma and Uhuru Monument, both 14 km away. Other attractions include Ngurdoto Crater and Mount Meru.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Family rooms
  • Free WiFi
  • Free parking
  • Bar

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
or
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Malik
Pakistan Pakistan
“Amazing location amid pristine coffee plantation and gardens and located on the lake. Did canoeing with my family in the morning after a leisurely breakfast on the open patio which overlooks the lake. Excellent overnight stay.”
Susan
Uganda Uganda
“The breakfast buffet was satisfactory, offering a range of standard options like eggs, toast, and pastries. While it lacked a touch of creativity or local flair, it was convenient and filling. The buffet included a selection of fruit juices,...”
Julian
Tanzania Tanzania
“Well kept property with beautiful landscaping and grounds.”
Maghimbi
Tanzania Tanzania
“The spirit of service the hospitality the cleanliness all were perfect”
Jerry
United States United States
“The property is a great place to rest and relax - especially if you're going out to a game drive. The grounds were beautifully maintained.”
Aikaterini
Greece Greece
“Beautiful colonial-style hotel in a wonderful estate full of trees, plants and flowers, with delicious breakfast and lunch/dinner, excellent massage services, ideal for a couple of days to recover from the Kilimanjaro hike. We really enjoyed the...”
Isabella
Italy Italy
“The hotel is very peaceful, green, and comfortable. The bedrooms are big, very comfortable, and extremely clean. The food in the restaurant is really nice, and all the staff is very professional but friendly. Every time we asked for assistance,...”
Roland
Switzerland Switzerland
“Unterkunft, Essen, Personal und Anlage waren sehr gut.”
Karen
United States United States
“The grounds were beautiful and the bed was very comfortable. The staff was always great to interact with. Liked the lounge area and the outdoor patio and lawn area overlooking the lake.”
Hellen
Italy Italy
“Struttura tranquilla immersa nel verde. Cena e colazione di buon livello, staff gentile”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurant #1
  • Cuisine
    African • American • British • Italian • Seafood • German • Local • European
  • Ambiance
    Family friendly • Modern • Romantic

House rules

Arusha Serena Hotel takes special requests - add in the next step!
Check-in
From 12:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 12 years
Extra bed upon request
US$100 per child, per night
13+ years
Extra bed upon request
US$150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Please note that airport transfers from Kilimanjaro International Airport can be arranged for upon request, at an extra cost. Kindly note full flight details required at least 24 hours to your travel date.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Arusha Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.