SureStay Hotel by Best Western Rockdale

–Great location - show map
+23 photos
Scored 7.7
Rated good

Staff

8.6
  • Pets allowed
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

About this property

Comfortable Accommodations: SureStay Hotel by Best Western Rockdale in Rockdale offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a tea and coffee maker, refrigerator, work desk, and TV. Convenient Facilities: Guests enjoy a 24-hour front desk, housekeeping service, hairdresser/beautician, and free on-site parking. Additional amenities include express check-in and check-out, room service, luggage storage, and mini golf. Guest Satisfaction: Visitors appreciate the room cleanliness, convenient location, and comfortable beds. The hotel ensures a pleasant stay with its excellent service and facilities.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Facilities for disabled guests
  • Room service
  • Family rooms
  • Tea/coffee maker in all rooms
  • Breakfast
SureStay Hotel by Best Western
Hotel chain/brand
SureStay Hotel by Best Western

Property highlights

Top location: Highly rated by recent guests (8.3)

Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
2 large double beds
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Maria
United States United States
“Waffles were good, do not change that, but could use a little more variety in breakfast choices. The location is easy to find.”
Anne
United States United States
“The staff was helpful and professional. Breakfast was better than expected. Hot waffles are good! The soap and shampoo were good quality. The room was very clean.”
Mark
United States United States
“The reception attendant was awesome and informative”
Vetl82
United States United States
“Nice location by highway but you can't hear any cars or big trucks traveling on highway, nice clean room and bed was comfortable, easy access to hotel and room.”
Bill
United States United States
“Location was just right. It was clean and quiet and would /will stay there again.”
Rose
United States United States
“Mrs. Destiny & Mrs. Brittany are awesome. They're always friendly. I come to SureStay because they treat me very well. The housekeepers always have my room nice and clean. And they do an awesome job. Thanks Brittany and Destiny for making my stay...”
Rose
United States United States
“Everything all the employees I have contact with are very professional especially Mrs. Brittany and Mrs. Destiny. I appreciate all they do to make my stay comfortable .”
Butcher
United States United States
“Did not try the breakfast. Location is good. Do not care for prepackaged foods.”
Rose
United States United States
“Everything. Wonderful staff. Nice clean rooms. The decor is very nice. Cleaning staff is amazing.”
Rose
United States United States
“The staff was friendly, the room was wonderful with an iron and coffee maker, oh and the bed was super comfortable. Thanks for a wonderful restful night.”

Hotel surroundings

House rules

SureStay Hotel by Best Western Rockdale takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscoverCarte Blanche Cash is not accepted

The fine print

Need-to-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.