About this property

Comfortable Accommodations: SureStay Hotel by Best Western Castro Valley in Castro Valley offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a tea and coffee maker, hairdryer, refrigerator, work desk, free toiletries, microwave, bath or shower, carpeted floors, and a TV. Convenient Facilities: Guests enjoy free on-site private parking, a 24-hour front desk, and a continental breakfast with juice, fresh pastries, and fruits. Additional amenities include interconnected rooms and free toiletries. Prime Location: Located 15 km from San Francisco Bay Oakland International Airport, the inn is near attractions such as Oakland Coliseum (17 km), Oakland Museum of California (25 km), and Lake Merritt (26 km). Guests appreciate the convenient location, attentive staff, and clean rooms.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SureStay Hotel by Best Western
Hotel chain/brand
SureStay Hotel by Best Western

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Continental

  • Free private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
2 extra-large double beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Tim
    United Kingdom United Kingdom
    Great location and within proximity to the main roads, located opposite grocery, restaurants and shops. Was clean upon entry and staff were helpful and great for a night or a couple nights overlay.
  • Rosalind
    United States United States
    Everything is good quiet,comfortable, staff is excellent 😊
  • Kathleen
    United States United States
    The manager was very congenial and willing to do anything to make things good for us. Never acted bothered by any of our requests or questions. The beds were comfortable and the pillows great. We were never bothered by noise while there.
  • Alison
    United Kingdom United Kingdom
    Great price. We only stayed as a night after an international flight and were continuing on to the mountains, so it was perfect just for a night's sleep after a long plane ride.
  • Eugenio
    United States United States
    checkin was quick and parking was great. Bed was ok.
  • Eric
    United States United States
    I like the staff. They’re personable in a real way, not the fakey be-nice-to-the-customer way. For me, the location is about perfect. It’s quiet, out-of-the-way, but has a supermarket, panda express, pho restaurant, and a subway. When I didn’t...
  • Charles
    United States United States
    staff was nice, room was clean and priced perfectly. There is a small plaza across the street so tou dont have to go far for quick convenience.
  • Simmons
    United States United States
    The owner or property manager is on top of things and Is a cool guy.
  • Jessica
    United States United States
    Beautiful property and spacious room with desk, dining table, fridge, coffee maker and microwave. You don't usually get all that for such a good price! Especially loved the landscaping and smell of jasmine in the air.
  • Myra
    United States United States
    The staff was very accommodating! Owner gave us His own wine glasses to use during our stay. Staff was quick with blankets, towels ect. whenever we needed something. Rooms are very spacious where we stayed. Breakfast was very basic packaged...

Property surroundings

House rules

SureStay Hotel by Best Western Castro Valley takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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The fine print

Need-to-know information for guests at this property

Please note:

-A credit card is required to guarantee availability of a room.

-Cash payments for room may require a deposit for incidentals.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.