Holiday Inn Express & Suites Chicago West - St Charles by IHG

–Excellent location - show map
+168 photos
Scored 8.5
Rated very good

Staff

9.1

Property highlights

About this property

Comfortable Accommodations: Holiday Inn Express & Suites Chicago West - St Charles by IHG in Saint Charles offers rooms with air-conditioning, work desks, and free WiFi. Each room includes a TV, wardrobe, and bath with shower facilities. Facilities and Services: Guests can enjoy a fitness centre, indoor swimming pool, and lounge. Additional amenities include a minimarket, 24-hour front desk, business area, and free on-site private parking. Convenient Location: Located 39 km from Chicago O'Hare International Airport, the hotel is near attractions such as Batavia Depot Museum (11 km) and Brookfield Zoo (45 km). Guests appreciate the room cleanliness, convenient location, and comfortable rooms.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Non-smoking rooms
  • Fitness centre
  • Facilities for disabled guests
  • Free WiFi
  • Free parking
  • Breakfast
Holiday Inn Express
Hotel chain/brand
Holiday Inn Express

Top location: Highly rated by recent guests (9.1)

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
2 large double beds
2 single beds
1 extra-large double bed
and
1 sofa bed
2 large double beds
2 large double beds
2 large double beds
1 extra-large double bed
and
1 sofa bed
2 large double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Tony
United Kingdom United Kingdom
“A perfect location for my requirements. Excellent choices for breakfast. Plenty of restaurants nearby, some within walking distance.”
Dee
United States United States
“This was a clean, apparently safe location surrounded by restaurants both casual and fine dining. The Fox River Valley is lovely.”
Kathleen
United States United States
“We were awakened several times in the middle of the night by loud voices and door slamming. Apparently there were people from a wedding being very loud.”
John
United States United States
“Great location. Great breakfast. Friendly staff snd very clean.”
John
United States United States
“Friendly staff, clean hotel, great breakfast variety and great location near other eating establishments.”
Tara
United States United States
“The check in process was smooth, and the room fit our family perfectly. My son had his own spot on the pull out couch and we had a nice comfortable bed. The shower was very hot and powerful. Breakfast was great with plenty of options even for...”
Ashleigh
United States United States
“It was very clean, comfortable, and the employees were very friendly”
Christine
United States United States
“When we checked in, Booking.com had failed to register our reservation with them. They were very apologetic and worked everything out and provided a room quickly, even though it wasn't their fault. Facility was very clean and pleasant.”
Melissa
United States United States
“It was clean. And a great location. Breakfast was wonderful. Everyone was very nice. Bed was comfy.”
Victoria
United States United States
“Staff was courteous, kind and helpful. Room was clean and beds comfortable. Breakfast was a surprise and high quality.”

Hotel surroundings

Facilities of Holiday Inn Express & Suites Chicago West - St Charles by IHG

Great facilities! Review score, 8.7

Most popular facilities

  • Indoor swimming pool
  • Non-smoking rooms
  • Fitness centre
  • Facilities for disabled guests
  • Free WiFi
  • Free parking
  • Breakfast

House rules

Holiday Inn Express & Suites Chicago West - St Charles by IHG takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
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The fine print

Need-to-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that the hot tub and pool are currently closed until further notice. Additionally, the property is undergoing construction during business hours. The property apologizes for any inconveniences or disturbances this may cause.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.