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About this property
Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas.
Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversized work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included.
Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting.
The hotel also offers 65,000 square feet of meeting space.
Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Situated in the real heart of Chicago, this hotel has an excellent location score of 9.4
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Top pick by families with children
Breakfast info
American
Rooms with:
Landmark view
Private parking at the hotel
Availability
!
Please select one or more options you want to book
Limited supply in Chicago for your dates:
1 four-star hotel like this is already unavailable on our site
Sustainability
This property has 1 third-party sustainability certification.
Green Key Global Eco-Rating
Guest reviews
Categories:
Staff
8.8
Facilities
8.7
Cleanliness
9.0
Comfort
9.1
Value for money
8.2
Location
9.4
Select topics to read reviews:
Guests who stayed here loved
Raje
India
“Excellent location, very close & walkable to all tourist areas. Lovely view from the room and excellent staff. Was particularly happy with the way Sr. Manager at the front desk (Simona) helped us with check-in process.”
R
Rajesh
Malaysia
“Very comfortable hotel, centrally located, next to Sixt where you can hire a car. Walking distance to the Chicago River, lake front, and Navy Pier.”
Yasuko
Japan
“Great view of Lake Michigan and downtown of Chicago. I could relaxed with deeper and clean bath tub”
M
Matthew
United States
“View was nice, staff was great. Room service was fast.”
R
Rana
Iraq
“The location is great as it close to the river and down town. There is CVS near by. the view was good as the room I got was looking over the river . The hotel is very very clean.”
K
Kelsey
United States
“Location was prime and the room was very spacious and comfortable. We really were very pleased”
M
Michael
United States
“Room was big, clean and great view. My check-in was fine because it was late in the day. But if you check in during "check in" hours, the line will be long.”
Matthias
Iceland
“Everything good but there was somekind of resort fee charged which I was not informed of when I checked in. This fee included some rhings I could have used during the stay. I complained about this and they removed it from the bill.”
C
Cynthia
United States
“It's a beautiful and very clean upscale hotel, the beds are comfortable, everyone we encountered was friendly and helpful.”
Cibele
Brazil
“O hotel é espetacular, vista para a River Walk e localização excelente. A cama era muito, muito confortável, superou muito as expectativas! Hotel novo, atendimento bom, quartos espaçosos, valeu muito a pena !”
Hotel surroundings
Restaurants
1 restaurant on site
The Palm
Cuisine
American • Italian • Steakhouse
Ambiance
Traditional
House rules
Swissotel Chicago takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Please note that the property no longer has a swimming pool.
The amenity fee includes the following:
Daily $15 F&B Credit for Amuse (daily credit amount cannot be combined during the stay)
Basic High Speed Internet Access
Vitality Fitness Classes
Daily $12 Dry Cleaning Credit (daily credit amount cannot be combined during the stay)
Nightly Shoe Shine (upon request)
10% off private transportation
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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Green Key Global Eco-Rating
India“Excellent location, very close & walkable to all tourist areas. Lovely view from the room and excellent staff. Was particularly happy with the way Sr. Manager at the front desk (Simona) helped us with check-in process.”
Malaysia“Very comfortable hotel, centrally located, next to Sixt where you can hire a car. Walking distance to the Chicago River, lake front, and Navy Pier.”
Japan“Great view of Lake Michigan and downtown of Chicago. I could relaxed with deeper and clean bath tub”
United States“View was nice, staff was great. Room service was fast.”
Iraq“The location is great as it close to the river and down town. There is CVS near by. the view was good as the room I got was looking over the river . The hotel is very very clean.”
Iceland“Everything good but there was somekind of resort fee charged which I was not informed of when I checked in. This fee included some rhings I could have used during the stay. I complained about this and they removed it from the bill.”
Brazil“O hotel é espetacular, vista para a River Walk e localização excelente. A cama era muito, muito confortável, superou muito as expectativas! Hotel novo, atendimento bom, quartos espaçosos, valeu muito a pena !”
