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About this property
Strategically located in Hoan Kiem district, Old Town Palace Guest House offers elegant and stylish accommodation with free WiFi access in the guest rooms. It operates a 24-hour front desk and features a restaurant.
The property is just 300 metres from St. Joseph Cathedral and 500 metres from Ngoc Son Temple. The nearest airport is Noi Bai International Airport, 21 km from Old Town Palace Guest House.
Air-conditioned rooms come with a smart TV. In-room safe, minibar and electric kettle are also included. The en suite bathroom has hair dryer and a heated shower facility.
At Old Town Palace Guest House, the friendly staff can assist with luggage storage and laundry service. Airport transfers, bicycle/car rentals and tour arrangements can be requested at a fee.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
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Guest reviews
Categories:
Staff
8.9
Facilities
7.5
Cleanliness
7.9
Comfort
7.8
Value for money
8.3
Location
9.0
Free WiFi
8.7
Low score for Hanoi
Select topics to read reviews:
Guests who stayed here loved
Wooding
United Kingdom
“Great location, very helpful staff, and the room was lovely and clean.”
Nazar
India
“I booked this hotel due to changes in plan , Staff is friendly and approachable though we had a communication barrier she put all her efforts to assist me , location is best but its away from the city”
Benny
United Kingdom
“Excellent property for solo travellers/group or couples. Property is super clean, located well in the city and hosts are very kind and helpful. Would highly recommend and definitely would stay here again. Got a free upgrade as well and the host...”
J
Jacques
France
“Second stay at Lena’s Guesthouse in the Old Tomn. Kindness of the team inchanged. Good vietnamese breakfast.”
J
Jacques
France
“Lena's entire team is welcoming and makes the customer feel good. The situation in Old Town is ok, not on a noisy street. The breakfast is ok too. I’ll certainly return at Lena’s guesthouse a next Time in Hanoï.”
Luc
Ireland
“The receptionist, Lena, is very friendly and attentive. The rooms are large, clean and comfortable and the location in the Old Quarter couldn't be better”
James
Ireland
“The bed was amazing and I have a very nice balcony looking out in other buildings. Air con was perfect and staff were excellent. They helped me book my tour to sapa and ha long bay. Breakfast good with eggs and fruit or bread. Location was...”
Roslin
South Africa
“The people around the hostel and the staff were extremely helpful and very friendly. We had and amazing time at your palace. Wink wink.”
F
Francis
United States
“Kein demonstrated exceptional professionalism as a staff member. Incredibly accommodating. Grateful for the hospitality provided.”
Kiana
New Zealand
“Great location and easy breakfast included. Was great to have the ability to do laundry also!”
Property surroundings
Facilities of Old Town Palace Guest House
Most popular facilities
Airport shuttle
Non-smoking rooms
Room service
Free WiFi
Family rooms
Laundry
Air conditioning
House rules
Old Town Palace Guest House takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
BankcardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 06:00.
The fine print
Need-to-know information for guests at this property
The property provides airport transfers at a surcharge of USD 15 in a 4-seater car.
This property will not accommodate hen, stag or similar parties.
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