Sustainability certification

Sheraton Hai Phong

–Great location - show map
+86 photos
Scored 8.8
Rated fabulous

Free WiFi

9.5
  • City view
  • Swimming pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Get the celebrity treatment with world-class service at Sheraton Hai Phong

Elegant Accommodation: Sheraton Hai Phong in Hai Phong offers a 5-star experience with spa facilities, a swimming pool with a view, sauna, fitness centre, restaurant, bar, indoor pool, and free WiFi. Comfortable Amenities: Guests enjoy air-conditioning, private bathrooms, city views, work desks, and free toiletries. Additional amenities include a hot tub, steam room, and executive lounge access. Dining Options: The hotel serves Vietnamese, international, and Cantonese cuisines with a variety of breakfast options including continental, American, and buffet. Prime Location: Located 10 km from Cat Bi International Airport, the hotel is near attractions such as Hai Phong Opera House (3 km) and Vincom Plaza Ngo Quyen (3.6 km). Free on-site private parking is available.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle (free)
  • Spa and wellness centre
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • Bar
Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Continental, American, Buffet

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Hei
Singapore Singapore
“Hotel staff speak good and clear English. Clean and comfortable room with beautiful city view. 24/7 cctv. Big and well functioning fitness center and pool. Complimentary credits for food and beverages. Breakfast was good. Room service food was...”
Dr
Australia Australia
“all good, halong bay---- so bloody noisy, liked SHERATO OUT OF HALONG BAY- RUBBISH.”
Joshua
United Kingdom United Kingdom
“The hotel was clean all the facilities were available and the staff were very friendly. Great value for money.”
Maggie
Australia Australia
“This hotel is amazing and the staff is friendly and helpful. The hotel offered us complimentary laundry, free dinner buffet which was a bonus. I would highly recommend this hotel 😍🥳”
Michelle
Netherlands Netherlands
“The room was great, big, clean and a really good bed! The staff was more than great, the food was amazing. They even gif us a free late check out. Everything was beyond perfect.”
Lee
China China
“Its quiet and safe to stay . Hotel location is good . Very near to walk to Vinhome Haiphong for food and drinks.”
Quynh
Australia Australia
“Excellent customer service. Fantastic room cleanliness and bedding. Warm welcome from staffs.”
Elsasiew
Singapore Singapore
“Room is big and clean. Staff friendly and helpful. Nice buffet breakfast.”
Mylinh
United Kingdom United Kingdom
“The room was so spacious alongside with the bathroom. Everyone was so welcoming throughout the stay, and it’s a good location to be in”
Hanh
Vietnam Vietnam
“A modern and conveniently located hotel in Hai Phong, only 5-min drive from the city center. The room was clean, well facilitated with everything we needed. The indoor pool was a bit small but clean and not very crowded on the weekend. Staff were...”

Hotel surroundings

Restaurants

2 restaurants on site
Harbor Restaurant
  • Cuisine
    Vietnamese • International
Yi Ling Ling
  • Cuisine
    Cantonese

House rules

Sheraton Hai Phong takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of VND 3,000,000 is required on arrival. That's about US$114. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
VND 1,270,500 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Hai Phong in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of VND 3,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.