Name: Syrena Cruises
Address: Ki-ot 26-27, Tuan Chau Marina port, Tuan Chau Island, Ha Long, Vietnam, Ki-ot 26-27, Tuan Chau Marina port, Tuan Chau Island, Quang Ninh, Vietnam
Rating: 8.7

Syrena Cruises

–Excellent location - show map

+84 photos

Property highlights

Breakfast

Good breakfast

Views

Sea view, Balcony, View, Terrace

Wellness

Massage

Free WiFi

Internet services

Accessibility

Entire unit located on ground floor

Shuttle service

You might be eligible for a Genius discount at Syrena Cruises. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Syrena Cruises offers guests an experience on a traditionally hand-crafted boat. Free WiFi is available in public areas. Cabins are air-conditioned and offer a balcony with sea views. En suite bathroom in each cabin is fitted with shower facilities, a hairdryer and free toiletries. Guests can enjoy swimming or kayaking in the waters of Ha Long Bay. Morning Tai Chi classes are conducted on the deck of the boat and movie nights are also organised on board. Lotus Restaurant serves a selection of Vietnamese and international dishes while Sunset Bar offers a variety of snacks and drinks. Syrena Cruises is a 3.5-hour drive from Noi Bai International Airport, or a 4-hour drive from Hanoi city.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

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Availability

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Room type	Number of guests
Luxury Suite with Spa Bath S1 - 2 Days 1 Night 1 extra-large double bed
Luxury Suite with Spa Bath S1 - 3 Days 2 Nights 1 extra-large double bed
Deluxe Double or Twin Room with Ocean View S1 - 3 Days 2 Nights 2 single beds and 1 large double bed
Deluxe Double or Twin Room with Balcony S1 - 2 Days 1 Night 2 single beds or 1 extra-large double bed
Deluxe Double or Twin Room with Balcony S1 - 3 Days 2 Nights 2 single beds or 1 extra-large double bed
Deluxe Double or Twin Room with Ocean View S1 - 2 Days 1 Night 2 single beds or 1 extra-large double bed
Deluxe Double or Twin Room with Ocean View S2 - 2 Days 1 Night 2 single beds or 1 extra-large double bed
Deluxe Double or Twin Room with Ocean View S2 - 3 Days 2 Nights 2 single beds and 1 double bed
Deluxe Double or Twin Room with Balcony S2 - 2 Days 1 Night 2 single beds or 1 extra-large double bed
Deluxe Double or Twin Room with Balcony S2 - 3 Days 2 Nights 2 single beds or 1 extra-large double bed
Luxury Suite with Spa Bath S2 - 3 Days 2 Nights 1 extra-large double bed
Luxury Suite with Spa Bath S2 - 2 Days 1 Night 1 extra-large double bed

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Kausthub

India

“Cruize was very clean and staffs were very supportive and punctual.”

Hayri

Turkey

“Ship personel was very helpful but they couldn't speak engilsh. Only coordinator, Tam speak engilsh good. When we are on board tthey gave us hot hearbl tea as welcome drink. All food served on board was delishous. They were well organised for all...”

Margot

Belgium

“Amazing trip. Mr. Tam and crew provide the best possible experience. The Syrena is a beauitful ship that is well maintained. The activities are well planned and the meals delicious, also considering our dietary restrictions. Thanks for an amazing...”

Alan

Australia

“Everything was was organized and activities during the day and food was good.”

Mike

New Zealand

“This overnight cruise was great fun with a range of activities to make the most of our short stay in Ha Long Bay. The staff were very friendly, helpful and they dealt professionally with other passengers who were rude and unreasonable with their...”

Jana

Australia

“middle range boat on fabulous Halong Bay, did 2 nights, lovely food and attentive staff, all activities were great”

Sourav

India

“Good Value for Money. One gets umpteen choice of Cruses for Halong bay... Syrena's pricing is quite aggressive considering the level of service, quality of food & accomodation they provided. Enjoyed the happy hours on board. The Staff were very...”

Ondřej

Czech Republic

“staff is really good and make great entertainment tasty food”

Elizabeth

United Kingdom

“A light breakfast was served very early and then a brunch at 9:30am but no refreshments and so 2x fresh orange juices and 2x coffees cost 300 VND. Breakfast was more of local fare. But hot and plenty”

Alexandra

United Kingdom

“friendly and helpful staff, good food, comfortable beds”

Property surroundings

Restaurants

1 restaurant on site

Lotus Restaurant

Cuisine
Vietnamese • International • European
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Family friendly • Traditional • Modern
Dietary options
Vegetarian

Facilities of Syrena Cruises

Great facilities! Review score, 8.8

House rules

Syrena Cruises takes special requests - add in the next step!

Check-in

From 11:30 to 00:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 10:00 to 10:30

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years

Cot upon request

Free

12+ years

Extra bed upon request

VND 2,880,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

An advance registration is required at least 03 days before arrival. The property will contact you after you book to provide instructions.

Room rates include entrance fees, insurance and kayaking.

Please note that drinks are not included in room rates.

Please note that payment is due before arrival, the property will provide detailed payment instructions.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Syrena Cruises in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.