Luxury Hotels in Ollantaytambo

We have got here after three days of Salkantay trekking. What a jam. Calm, beautiful and well decorated place. Would stay here for at least two nights. Surroundings are wonderful!

Excellent facilities and exceptional services

Personal service where literally nothing is too much trouble. Pretty much everything has been thought of to make your stay both relaxing and unique - and in the unlikely event that you need anything extra it will be provided with a smile and a flourish. Manager Roger manages to combine exemplary youthful energy and a friendly, charismatic demeanour with absolute professionalism and a customer service ethic that very, very few properties at any price point manage to deliver wherever they are in the world. He taught our daughter how to cook traditional Peruvian huancaina pasta sauce, talked for ages with our football-mad son about the history of local favourite club Cienciano de Cusco, got up at 4am to pack hot scrambled eggs and ham & cheese sandwiches into breakfast bags when we set off before dawn to hike to Machu Picchu, accompanied us on an impromptu guided walking tour to a local hummingbird sanctuary when we found ourselves with a spare afternoon, and personally escorted half our group 15km to Ollantaytambo railway station when our plans unexpectedly changed and the group had to split up. I cannot overstate the effort and creativity Roger put in to making sure that every aspect of the stay was perfect (nor how rare that is these days). The rooms (or “domes”) are every bit as comfortable and well-appointed as a high-end four- or five-star hotel room. Every one has a private garden and terrace, as well as an exterior hot tub that Roger will fill and set up for you whenever you want. There are only six domes in all, and the clever way they are laid out in the immaculate gardens (complete with hummingbirds), means it feels like you essentially have the place to yourself. The view from the beautifully furnished panoramic dining room that dominates the Sacred Valley is superb. The same can be said about everything we ate and drank at Miski Samay, all of which was expertly prepared fresh for us by Roger himself or his outstanding chef.

The location, the service and the confort.

The place is beautiful, they take care of the plants very well and the staff is very helpful. Coffee was great.

Great property and staff, well located for day trips in the sacred valley, good choice at breakfast and dinner, staff is very helpful in arranging transportation and planning trips

Everything was pretty good overall. All email communications with Gustavo were great prior to our stay and during. We originally booked on booking.com at a very high price and kept looking and got a much better deal.....so I'd suggest if you're paying approx $250 USD it's a good deal. Food was great, grounds are immaculate (loved the 🦜 & all the 💐's), pool was nice and cold but great when in the sun for abit! We were there 2 nights/ 3 days for the sole purpose of relaxing and that's sure what we did. As mentioned in prior reviews, we found Peruvian families on site using the facilities and their clothing everywhere by the pool and grounds...maybe lockers should be provided for this. Only 6 lounge chairs by the pool, so not really good in that sense when hotel guests who are paying can't even get access. Also tables to put drinks on would be good (I think I also only saw 1 of those and again occupied by non-hotel guests). It would be nice if they had the theatre in English as well maybe at a different time. We couldn't get the TV to work really nor in English even after the maintenance guy came. We had several mosquitoes in the room upon check in, however was quickly rectified with a call to the desk and a lady came to spray and put plug ins. Woukd have been nice if we had clean chairs outside on the balcony for morning coffee (they were covered in bird poop) so we layed towels down on them as they were a tad tough to get clean. Yolanda at breakfast was exceptional. Went above and beyond for Us. We were also celebrating our Anniversary and they added a little nice touch to Our room upon arrival. We found it very clean, quiet, great food (make sure to save room for the Aranwa Experience desert....it's exceptional and have your phone ready for a video!). We had a pisco sour demonstration and it was awesome as we made our own & then got to consume them. They were delicious!!.

Staff, food, service, rooms, spa, it was terrific!