Pet-friendly hotels and homes in Hilo

We chose this place for our family trip to the Big Island after a lot of online research — and it didn’t disappoint. As someone who also runs two hotels in Los Angeles, I’d like to share a few thoughts from a fellow hospitality professional: Fantastic location! Right in the heart of Hilo’s main commercial street. The farmers market is next door, with fresh fruits and veggies, and on weekends, a fun local market with Hawaii-themed goods. Smooth contactless check-in. I booked through Booking.com, and the host messaged me before arrival with the front gate code, room number, room code, and all the check-in details — very efficient. However, guests unfamiliar with this process might feel confused upon arrival if they don’t realize the info is in their inbox or messages. Charming old two-story building. The exterior is nice, with a gravel parking lot behind the property. But what really stood out was the interior design — full of warmth, color, and personality. The wall decor, vintage photos, and little touches give the whole place a cozy, homey vibe. There’s a tiny on-site restaurant with just two tables on the ground floor, serving special breakfast items. Reviews say it’s amazing and must be booked in advance. I stayed for two nights and only saw it open once — clearly a local favorite! Unfortunately, I didn’t get a chance to try it due to our tight travel schedule. Room 5 was enormous! We booked a queen room, but the beds were so spacious they felt like kings. The linens were top-quality — clean, soft, and super comfortable. Thoughtful details like bedside outlets with USB ports made things very convenient. Large bathroom with separate shower area, soft fluffy towels, and excellent-quality toiletries — clearly chosen with care. These kinds of details speak volumes about the host’s hospitality. The room included local Hawaiian coffee — a great touch! One small suggestion: consider providing reusable cutlery for guests who may be staying longer or prefer dining

Location was great! It was private. I had two small yorkies who don’t shed with me. They had to sleep in the stroller because they were allowed on the bed with me. They had to travel with me (ESA animals) because my husband (who can’t walk) left ahead of me to the mainland as we were in the process of moving from big island to Arizona. It was difficult for all of us during this time. I understand why they would keep this rule at the cottage, but my fur babies were stressed enough and this rule made it worse for them. The management was neither seen nor heard. However, they did ok a late check out. We communicated by text and that part wasn’t personable at all. I wanted to pay for an extra day just to stay a few more hours only and got no response. Lack of communication made me uncomfortable.

The flat was big and bright. Full equipped kitchen. It was the perfect location to explore the big Island. We would stay there again. Communication was easy and they answered nearly immediately. Good recommendations where to eat and what to do

A really spacious house, even at full capacity of12 people staying. Plenty of space to sit, eat, relax. Surrounded by beautiful trees. You will need a car, but it's then easy to access volcanoes national park.

It is in a jungel, which is amazing. The terrace was the best, as you can sit in a jungel sourranding you, but be in a comfort, and the best idea to have a kitchen there, outside of the house. For three people it is a bit of compromise, but we had a good company.

Great hospitality, cleanliness, and value