Romantic Hotels in Hakone

Service was great, staff was very friendly and spoke sufficient english. There are free yukata's which you can use to walk around in the hotel. We had a private onsen in our room but we also tried the public one. The private onsen is a bit small but fine for 1 person, the public onsen was quite spacious and you could go inside or outside which had a great view of the stars in the sky at night. Dinner and breakfast was included and offered sufficient choices in buffet style. Location was near a bus stop and was easy to find. Nearby there is a hiking trail and some local restaurants for food. Also you could walk to the cable car which bring you to the volcano Owakudani.

Our stay at Hakone Kowakien Ten-yu was magical. The hotel is surrounded by nature, therefore it has a relaxing atmosphere. The hotel staff was super professional and welcoming which made our stay even better. A concert took place in the lobby which we attended one night and we enjoyed it a lot! In the lobby, they have free drinks, sparkling wine and even a vending machine which provides free ice cream. We thoroughly enjoyed the feet bath on the balcony while gazing the mountains. And our room was magical! The beds, the tatami floor, the bathroom, everything was perfect! Watching the sunrise, rain, and fog settling down on the mountains was spectacular! Even better, watching it from the bathtub on the balcony! The hotel has a beautiful garden with illuminated lights and even a waterfall which provides an astonishing experience at night. One day, there was heavy rain so we decided to stay in and enjoy the facilities within the hotel itself. This turned out to be the best decision! Kowakien Ten-Yu, has a connection with a neighbouring hotel, Hakone Kowakien Yunessun, which offers a spa theme park, which we could enjoy freely due to our stay at Ten-Yu. Not to mention, you do not even need to leave the hotel premises for shopping! There's a FamilyMart within Hakone Kowakien Yunesson! Simply amazing! I haven't mentioned the amazing onsens yet! On our first night, I tried out the hotel's infinity onsen. It was my first onsen experience and probably the best. Looking at the mountains and clear sky at night is such a relaxing experience. The sunrise must be breathtaking! Lastly, the breakfast. The selection of food, drinks and the quality of service is superb. Overall, this is our best hotel experience so far. We would gladly visit again.

I loved the ability to book a private onsen where the backdrop is the outdoor forest of bamboo and local trees. The kaiseki was absolutely delicious and one of the best highlights of our entire trip

Amazing historic property lovingly looked after and kept modern while maintaining charm and history. In-house onsen, gardens, and setting all big bonuses.

Beautiful setting. so peaceful and calming

Here’s an English review based on your experience: **Review:** The hotel is conveniently located near the train station, with a direct bus stopping right at its entrance. As we approached the hotel, staff warmly greeted us with a bow—a lovely touch of Japanese-style hospitality. Both breakfast and dinner were delicious, and the lounge offered a great selection of complimentary beverages, including alcoholic drinks. We also appreciated the complimentary minibar in our spacious room, which featured a private onsen with a scenic view. The service was exceptional, especially from Zhan, who went above and beyond to ensure a seamless stay. Upon hearing our needs, he proactively assisted us and even checked shuttle bus details despite us not using it. Notably, while previous reviews mentioned language barriers with staff, the hotel has clearly taken feedback to heart: Zhan, originally from Jiangxi, China, delivered impeccable Japanese-style service while effortlessly communicating in Chinese—a standout detail that deserves praise. This thoughtful blend of cultural authenticity and guest-centered improvements makes this hotel a top choice.

The room was absolutely beautiful. Service was so amazing, we could not have asked for more.

The breakfast. Food is very pretty, ingredients are fresh and have many variety.

An amazing place with a beautiful garden and delicious food. The room was large and the futon in the japanese part of the room was surprisingly comfortable. The staff is very friendly and helpful. Yukata’s and slippers are provided and can be worn around the premises. The onsen for women has a great view at the trees around and the mountains around Hakone.

The room I booked have open air bath, which was excellent! Rooms are clean, and services are good. Staffs are friendly, and both dinner and breakfast are great, We will definitely come back.