Three-Star Hotels in Batu Merah

Mrs Mary is an excellent hotel manager

We only stayed in the hotel for one night but the room was huge and the bed comfortable! It's located in a great location and lots of restaurants are in easy reach. Staff was really friendly too. Breakfast was also good and plentiful. Would certainly stay in the same place again! It took 30min in a taxi to reach the airport.

Very nice staff. We have felt very welcome!! Thank you very much!

We decided to book despite reading some of the negative reviews. The reviews had some truth but we're harsh. The hotel is odd but it kinda adds to its charm. The staff were amazing, helpful and lovely throughout. The thing that really sets the place apart is the rooftop pool bar. Despite other reviews, we found the whole area the nicest rooftop in Ambon, the pool was very clean and we really enjoyed it.

I absolutely loved the stay at The City Hotel. The hotel was modern and had all the facilities to accommodate foreign travellers. The atmosphere was so welcoming and the service was exceptional. Communication from the time of booking and the special request I made was catered for and quick communication from the hotel which was the wow factor. The breakfast had a nice variety and freshly made omelette with a choice of ingredients. The staff were brilliant, always smiling and always want to make sure you have a great stay whilst in their care. I highly recommend the pick up and the drop off service to the airport or port which is very reasonably priced and hassle free. The big bonus for me was everyone spoke good English which made life easy when communicating your needs. I would also like to say a BIG THANK YOU to Joan on reception who had a very cute and lovely smile when you interacted with her. She also very kindly help book our onward journey to the next island I visited because the host at the resort I wanted to go to did not speak English. Joan made all the arrangements and again with a smile. Not only Joan but all the staff went the extra mile to make sure my stay at the City Hotel was pleasant. Thank you very much for your hospitality and I can see why this hotel is so popular with guest (local and foreign)